Pioneer Agro Industry
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  • Home
  • About Us
  • Categories
    • Grow Bags / Pots
      • Air Pots
      • Breathing Grow Bags
      • HDPE Grow bags
      • Hydroponics
      • LDPE Grow bags
      • LDPE Hydrophonics
      • Pots
      • Grow Throw
    • Seeds
      • Flower Seeds
      • Fodder seeds
      • Fruit Seeds
      • Millet Seeds
      • Seed Balls
      • Tree seeds
      • Vegetable seeds
      • Green Manure Seeds
    • Kitchen Gardening
      • Garden Plant Labels
      • Micro Green
      • Moss
      • Organic Jaggery
      • Seedling Trays / Germination Trays
      • Terrace Gardening Kit
      • Tomato Cage
    • EM Solutions
      • Agriculture
      • Plant Nutri Pack
      • SWM / WWT
    • Organic Manures & Nutrients
      • Organic Manures
      • Organic Nutrients
    • Cocopeat
  • Contact Us

Refund and Cancellation Policy

Returns & Exchange Policy

  • Our products are thoroughly checked for the quality and properly packed before delivering.
  • The customer has to check the quality of the product at the time of delivery itself. Applicable only for Tamil Nadu
  • If any of the product is damaged during transit, the customer is requested to return the whole quantity of that product to the delivery person or send it back within 7 working days from the date of delivery. 
  • The customer could exchange the product with a new pack of the same product, or any other product of the same value.
  • For customers outside Tamil Nadu can get the money back only as per our Refund policy.
  • Once the order placed, returns cannot be taken back.

Cancellation Policy

  • Request to cancel the order will be accepted only if the product has not been shipped by us. If accepted, the customer is entitled to get a refund of the entire amount.
  • If we receive a cancellation request from the customer after the product/s has been shipped by us, the cancellation request will not be accepted.
  • The Pioneer Agro Industry  reserves the right to cancel or refuse to accept any order placed due to various reasons like no availability of stock, pricing errors, factual errors or problems identified with the personal/financial details provided by the customer.

Refund in case of cancellation or return:

In general case of exchange/replacement/return due to above mentioned quality issues and a written proof from the customer following refund policies are applicable:

  • If a customer doesn’t wish to avail the replacement, we issue a voucher of the same value to the customer to be availed within a specified time period mentioned on that.
  • In case of order cancellation, the amount will be credited to your account  through Net banking  which takes upto 10 to 15 working days to reflect in your statement.
  • In any of the above cases, delivery charges are non-refundable.

 

Note: Under no circumstances the customer would be given a cash refund

Product categories

  • Cocopeat
  • Composting
    • Bokashi Bin
    • Bokashi Bran
  • EM Solutions
    • Agriculture
    • Plant Nutri Pack
    • SWM / WWT
  • Grow Bags / Pots
    • Air Pots
    • Breathing Grow Bags
    • Grow Throw
    • HDPE Grow bags
    • Hydroponics
    • LDPE Grow bags
    • LDPE Hydrophonics
    • Pots
  • Kitchen Gardening
    • Garden Plant Labels
    • Micro Green
    • Moss
    • Organic Jaggery
    • Seedling Trays / Germination Trays
    • Terrace Gardening Kit
    • Tomato Cage
  • Organic Manures & Nutrients
    • Organic Manures
    • Organic Nutrients
  • Seeds
    • Flower Seeds
    • Fodder seeds
    • Fruit Seeds
    • Gram Seeds
    • Green Manure Seeds
    • Millet Seeds
    • Seed Balls
    • Tree seeds
    • Vegetable seeds
  • Uncategorized
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Contact us 9AM - 6PM, Monday - Saturday
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Contact us

14, Pudur Main Road,
Peelamedu, Coimbatore – 641004
Tamilnadu, India

+91 99949 94429, 93612 61941,
72000 94429

pioneeragro99@gmail.com

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